The Policy envisages the terms and conditions under which:
– You are permitted to return goods purchased by you, subject to a valid reason;
– No refund may be obtained for goods purchased by you.
– You may cancel orders for goods purchased by you within a stipulated period of time”
It is important to note while the Company makes best efforts to ensure that returns, and cancellations are available to the users of the Website, the Company has to place certain restrictions on the same in order to meet its business, legal and contractual obligations.
What I can return and when?
– You receive a faulty or defective product.
– You receive a product that is different from what you ordered.
Conditions for returning products
– The products must be returned in the original condition they were received in along with the original invoice.
– Products must be in their original form and packaging.
– Brand packaging should be intact.
– Replacement of a product will be subject to availability of the product on the website at that time.
To raise a replacement claim, please send a WhatsApp message /SMS to
+91 7447674478 & email on customercare@sprightlite.co.in. Your Message/email must contain name of the product, the order ID, Invoice Number along with a detailed description of the nature of the claim. This must be done within 24 hours of receipt of the product as the shelf life of our breads is only 3 days.
Refund
No refund will be given for any products .Only exchange will be allowed.
